1. Make reservations early

Planning ahead and booking early guarantees you maximum choice and access to the optimal rental. Avoiding last minute bookings can also save you money. Last minute renters invariably have to settle for fewer amenities or a higher price. If you are booking last minute, make sure you review our Last Minute Offers section because this features some great properties that have had recent cancellations or have reduced their price to excellent value deals.

2. Get a lease or Rental Agreement

Be sure to get everything down on paper before you send any payments. The owner should send you a Rental Agreement by email, fax or by post. Read this document and make sure it covers all the questions you have (e.g. how much payment is needed and when, what happens if there is a problem, what is expected of you when you leave the property, under what circunstances might you not receive your deposit back).

3. Don't miss deadlines for deposits and payments

Missed payment deadlines can result in a forfeiture of monies and a cancellation of your reservation. Make sure you send money on time and keep in touch with the property owner so that they are aware when you have sent the money.

4. Know your cancellation policy

Get a clear cancellation policy in writing. Be prepared to sacrifice at least a portion of your deposit should you have to cancel. Some owners have non-refundable cancellation policies during peak travel times, such as holidays, during which you could lose your entire deposit.

5. Get complete instructions in advance

Pre-arrival instructions should include details on how to gain entry to the property. Keys, the owner's phone number, or that of a local representative should be made available. If keys are forwarded to you, you should also have the name of a local contact should unforeseen problems arise.